LAFRIQUE Properties - Privacy Policy

1. Introduction

LAFRIQUE Properties ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Platform").

By using our Platform, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Platform.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

Register for an account: Name, email address, phone number, password
Create a profile: Business name, professional credentials, profile photo
List a property: Property details, photos, location, contact information
Make inquiries: Name, email, phone number, message content
Subscribe to services: Payment information, billing address
Contact us: Any information you provide in communications

2.2 Automatically Collected Information

When you access our Platform, we automatically collect certain information, including:

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages viewed, time spent on pages, links clicked, search queries
Location Data: Approximate location based on IP address
Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

Social media platforms (if you connect your account)
Payment processors
Analytics providers
Marketing partners

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Maintain Our Services

Create and manage your account
Process and display property listings
Facilitate communication between users
Process payments and subscriptions
Provide customer support

3.2 To Improve Our Platform

Analyze usage patterns and trends
Develop new features and functionality
Conduct research and analytics
Test and troubleshoot issues

3.3 To Communicate With You

Send transactional emails (account notifications, listing updates)
Respond to your inquiries and requests
Send marketing communications (with your consent)
Provide important updates about our services

3.4 For Security and Legal Compliance

Prevent fraud and abuse
Enforce our Terms and Conditions
Comply with legal obligations
Protect our rights and property

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Other Users

When you create a property listing, certain information (such as your name, contact details, and property information) will be visible to other users of the Platform.

4.2 With Service Providers

We share information with third-party service providers who perform services on our behalf, including:

Payment processors (Paystack, Flutterwave)
Cloud hosting providers
Email service providers
Analytics providers
Customer support tools

4.3 For Legal Reasons

We may disclose your information if required by law or in response to:

Legal process or government requests
Enforcement of our Terms and Conditions
Protection of our rights, property, or safety
Investigation of fraud or security issues

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Platform.

5.1 Types of Cookies We Use

Essential Cookies: Required for the Platform to function properly
Analytics Cookies: Help us understand how users interact with our Platform
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Used to deliver relevant advertisements

5.2 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Platform.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure server infrastructure
Regular security assessments
Access controls and authentication
Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes
Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights and Choices

You have the following rights regarding your personal information:

8.1 Access and Correction

You can access and update your account information at any time through your account settings.

8.2 Data Portability

You have the right to request a copy of your personal information in a structured, commonly used format.

8.3 Deletion

You can request deletion of your account and personal information by contacting us. Note that we may retain certain information as required by law.

8.4 Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or by updating your account preferences.

8.5 Do Not Track

Our Platform does not currently respond to "Do Not Track" signals from browsers.

9. Children's Privacy

Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the updated Privacy Policy on our Platform
Updating the "Last Updated" date
Sending you an email notification (for significant changes)

Your continued use of the Platform after such changes constitutes your acceptance of the updated Privacy Policy.

13. Nigeria Data Protection Regulation (NDPR)

We comply with the Nigeria Data Protection Regulation (NDPR) 2019. As a data subject in Nigeria, you have specific rights under the NDPR, including:

Right to information about data processing
Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure (right to be forgotten)
Right to restrict processing
Right to data portability
Right to object to processing

To exercise any of these rights, please contact our Data Protection Officer using the contact information below.

🔒 Privacy Policy